Privacy policy

Privacy Policy

This Privacy Policy explains how Hair Dressing Supplies Lincoln LTD trading as farmavita.hair (“we”, “us”, “our”) collects, uses and protects your personal information when you visit or make a purchase from farmavita.hair. We are the data controller for the personal data we process, and we handle it in accordance with UK data protection law, including the UK GDPR and the Data Protection Act 2018.

Information we collect

When you place an order or contact us, we may collect your name, billing and delivery address, email address, phone number and order details. When you pay, your payment is processed securely by our payment providers; we do not store your full card details. We also automatically collect information about your device and how you use our site (for example via cookies and analytics), such as your IP address, browser type and pages viewed.

How we use your information

We use your information to process and deliver your orders, take payment, provide customer service, respond to your enquiries, prevent fraud, comply with our legal obligations, and — where you have agreed — send you marketing communications. Our lawful bases for processing include the performance of our contract with you, our legitimate interests in running our business, compliance with legal obligations, and your consent.

Sharing your information

We share your information only as necessary to run our store — for example with Shopify (our ecommerce platform), payment providers, and delivery couriers who fulfil your order. We do not sell your personal data. We may disclose information where required by law.

Cookies

Our site uses cookies and similar technologies to make the site work, remember your preferences, and understand how the site is used. You can manage non-essential cookies through the cookie banner on our site or through your browser settings.

Data retention

We keep your personal data only for as long as necessary for the purposes described above, including to meet legal, accounting and reporting requirements.

Your rights

Under UK data protection law you have rights over your personal data, including the right to access, correct, erase, restrict or object to our processing, and the right to data portability. To exercise any of these rights, contact us at hello@farmavita.hair. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk.

Contact

For any questions about this Privacy Policy or how we handle your data, email hello@farmavita.hair.